JAMES BAY PILLOW | MEDIUM
James Bay Medium Pillow offers the ideal middle ground—plush, cloud-like softness with gentle, adaptive support. Filled with rare wild Canada goose down gathered ethically in Northern Canada, this pillow adjusts naturally to your sleeping position for effortless comfort.
With exceptional loft and breathability, the Medium firmness is versatile enough for most sleepers, delivering luxury without compromise.
DESCRIPTION
James Bay down, esteemed for its remarkable cluster cohesion akin to Eiderdown, offers unparalleled insulation. Ethically harvested from wild geese in the Canadian North by Cree First Nations under exclusive government license, this exceptionally rare down surpasses even Eiderdown in exclusivity and prestige.
We've got you covered. Complimentary pillow protector included with every pillow.
DETAILS
DOWN FILL
- Wild Canada Goose Down
- 700+ Loft
SHELL
- SoLoft™ German 100% cotton twill
- 300 TC
- White with satin cord piping
- Standard 100 by OEKO-TEX® – Class 1
PROTECTOR
- 100% cotton jacquard
- 400 TC
Handcrafted in Vancouver, Canada by St Genève—drawing on 50 years of design and manufacturing expertise, passion, craftsmanship, sustainability, and uncompromising quality.
CARE
DAILY CARE
- Fluff with Intention - A gentle daily fluff restores loft, ensuring your pillow stays sumptuously supportive.
- Dress in Layers of Care - Always use a pillowcase and protector. Launder both frequently, weekly is ideal for a fresh sleep experience.
- Mindful Inspection – To know when it’s time to wash, fold your pillow in half. If it lingers folded or unfolds slowly, it deserves a proper clean
CLEANING & MAINTENANCE
WASHING
- Prepare with Care - Mend any small tears before laundering to preserve the integrity of the fill.
- Gentle Cleansing - Wash with a mild, fragrance-free detergent to protect the down’s natural integrity.
- Balanced Load - Launder two pillows at a time in a front-loading machine, using warm to hot water.
- Pure Rinse - Follow with an additional wash and rinse cycle, free of detergent, to ensure purity and softness.
DRYING
- Gradual Drying - Begin on medium heat, then finish on low; full dryness may require 2–3 cycles.
- Restored Loft - Place dryer or new tennis balls inside to gently fluff and prevent clumping. Pause to shake out larger clusters if needed.
- Final Assurance - Check carefully for any cool or damp spots; complete dryness is essential to protect against mildew and preserve lasting luxury.
MATERIALS & WORKMANSHIP
PILLOW GUARANTEE
Our pillows are guaranteed for 5 years against defects, with proper care and the consistent use of a pillow protector.
HYPOALLERGENIC GUARANTEE
All of our down is certified hypoallergenic. In the rare event you experience a reaction, you may return your product within 5 years for a full refund.
IMPORTANT DETAILS
Guarantees require proof of purchase and intact product labels. Please note that removing labels voids all warranties.