CUSTOMER CARE CUSTOMER CARE
DISCOVER DOWNHAUS DISCOVER DOWNHAUS
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Not too warm, not too cool just right. Balanced loft and comfort for deeper sleep.
A perfect upgrade.
The true Goldilocks bundle is not too much, not too little, just right.
Perfect for: Sleepers ready to elevate their experience with balanced loft and warmth.
This bundle includes 2 medium pillows of coordinating size (eg. Queen / Queen, King / King)
We've got you covered. Complimentary pillow protector included with every pillow.
DOWN FILL
DUVET TICKING
DUVET DESIGN
PILLOW SHELL
PILLOW PROTECTOR
Handcrafted in Vancouver, Canada by St Genève—drawing on 50 years of design and manufacturing expertise, passion, craftsmanship, sustainability, and uncompromising quality.
PILLOWS - DAILY CARE
DUVETS - DAILY CARE
PILLOWS - CLEANING & MAINTENANCE
WASHING
DRYING
DUVETS - CLEANING & MAINTENANCE
PILLOW GUARANTEE
Our pillows are guaranteed for 5 years against defects, with proper care and the consistent use of a pillow protector.
DUVET GUARANTEE
Every duvet is backed by a 20-year guarantee against defects in materials or workmanship, provided it is properly cared for, kept clean, and always used with a freshly laundered duvet cover. Please note - Soiled duvets are not covered under guarantee.
NO DRIFT PROMISE
Every St Genève duvet is meticulously hand-sewn with our exclusive Valved Baffle Box System, engineered to prevent shifting of the down. Should noticeable drift occur, we will adjust it under warranty- for the entire life of the duvet.
WARMTH ASSURANCE
Our winter-weight duvets are guaranteed to deliver warmth for 10 years. If you find yours insufficiently warm, additional down will be added at no charge. Please note - Down cannot be removed.
HYPOALLERGENIC GUARANTEE
All of our down is certified hypoallergenic. In the rare event you experience a reaction, you may return your product within 5 years for a full refund.
IMPORTANT DETAILS
Guarantees require proof of purchase and intact product labels. Please note that removing labels voids all warranties.